FAQs
What services do you offer?
H&L Contractors specializes in new construction, remodels, renovations, repairs, and insurance loss restorations. We take on commercial and residential projects throughout South, Central, and North New Jersey.
How do I start a new project?
To begin a project, schedule an inspection by filling out the "Request an Estimate" form on our website. Include as much relevant information as possible and feel free to attach pictures. After submitting the form, you can expect a response within 1-2 business days. If you need immediate assistance, please contact us by phone.
What happens during the initial consultation?
During the initial consultation, we will discuss the details of your project and schedule an on-site inspection. During this inspection, we often create a 3D model of your site and note your goals and preferences. Upon request, we can also provide samples at this time for things like flooring or carpet.
Here is an interactive example of a 3D model that allows the viewer to virtually tour the site and view accurate dimensions within the site.
Are your estimates free?
Yes, we provide basic estimates free of charge. If your project requires additional 2D/3D renderings, architectural drawings, or any third-party services, we will inform you of any associated costs before proceeding.
How is the cost of a project determined?
We calculate project costs using a precise methodology that considers materials, labor, and equipment:
Materials: We create a dimensionally accurate 3D model to calculate material needs, avoiding over- or under-estimating.
Labor: Labor costs are based on the number of trades required and historical data from similar projects.
Equipment: Equipment expenses are calculated in advance based on project requirements, such as estimating waste tonnage for a demolition dumpster.
How detailed are your estimates?
Our estimates are detailed and itemized for clarity and transparency. If you have questions or wish to modify the scope after receiving an estimate, contact your assigned representative for assistance.
Here is an example of a page from one of our itemized estimates.
What is your payment schedule?
Payment schedules are job-specific and outlined in your construction contract. Typically, we require a deposit to schedule the job and order materials, a milestone payment upon completing a specified portion of the work, and the final balance due upon project completion. Credit card payments may be subject to a 2.99% merchant services fee.
Do you accept insurance?
H&L Contractors works with all major insurance companies to provide water, fire, and storm damage restoration services. Our experienced team is well-versed in managing insurance loss reconstruction projects and will assist you throughout the claims process to ensure your property is restored efficiently and correctly.
H&L Contractors works directly for the homeowner or business owner, NOT for the insurance companies. While we assist with documentation, communication with insurance adjusters, and navigating the claim process, we are not affiliated with or endorsed by any of the insurance providers depicted above.
How long does it take to complete a project?
Project timelines vary based on factors like material availability and the need for permits. When we provide an estimate, we also include a projected timeline. If your schedule restricts our access to the site, please let us know in advance so we can plan accordingly.
Do you handle permits?
Yes, we obtain all necessary permits for your project. While we transparently pass on permit fees to the client, the exact costs are not known ahead of time and therefore cannot be included in the initial estimate. We will provide you with the final permit costs as soon as they are received.
Can I make changes to the project after it has started?
Yes, changes can be made through a formal change order process. Contact your assigned project manager to initiate a change order. Please note that changes may impact the project’s cost and timeline.
Who will be my main point of contact?
Each project is assigned a dedicated H&L project manager who will serve as your single point of contact. They will provide regular updates on project progress and address any questions or concerns you may have.
What are your licensing and insurance details?
H&L Contractors is a licensed contractor in the State of New Jersey, License #13VH10652500. We carry General Liability Insurance with coverage up to $1,000,000 per occurrence and $2,000,000 aggregate, as well as Workers' Compensation Insurance to protect our employees on the job.
Do you offer any warranties on your work?
We provide a limited one-year warranty on workmanship from the date of project completion. Manufacturer warranties apply to all materials used. This warranty does not cover normal wear and tear, misuse, or modifications made by third parties. If you encounter any issues after project completion, please contact us.